My machine got back to me in plenty of time and is in great shape.  Thank you for the good job you did.
Cori Warren
Denton, TX
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Thank you so much for all your help with my steno machine and for being so patient with  me all the times I called you.  I used the machine you sent me at work this week and I had no problems with it.  So happy!!!   Again, thank you for your great customer service.  Take care.
Maggie Woods
Greenville, SC
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Buddy, You're a genius!  You took a Mira that I've had sitting around for two years untouched and turned it into a dream writer.  Thanks so much!
Brian Ratekin
Greenbriar, TN
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"Your service department was very helpful in diagnosing my problem.  A big THANK YOU to TopCat Steno.
Jan Hunnicutt
Santa Rosa, CA
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"Thank you for your wonderful service and your professionalism.  I called to purchase the 'Out of the Box' wireless writing set, and I could not be happier with it.  The instructions for set up were clear; it was very quick and easy.  In no time, I was writing wireless.  I am very happy with the product and with your service, and I look forward to working with you again.  You now have a very loyal customer!!  I will be recommending you to all of my friends in the business!!
Warmly,
Toni Christy
LaMesa, CA
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"I wanted to send you a note expressing my gratitude for all the help you have given me.  Everytime I call with issues, questions, orders, problems, you have always been polite and wonderful.  I recommend you to all of my court reporter & CART friends.  You guys are the best!   Thanks.
Anne Harding
Lake Stevens, WA
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"I used the transmitters with the Single Line Block in the real world yesterday, and they worked flawlessly.  I used one to send to Bridge and one to send to Livenote so I could send with both protocols at the same time.  The Bridge refresh is very fast!  I love it!  Thank you very much for such a great product!!!

Greta Duckett
Montgomery, AL
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"The Out of the Box Realtime Wireless is awesome.  When I received it, I put the CD in per instructions and was up and running in a few minutes.  Should have bought it several years ago."

Mark King
Issaquah, WA
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"I love the USB Flippy Drive.  I'm glad you suggested it."

Nancy Baux
Kewaunee, WI 
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"Thank you for keeping my machine in such good working order."

Patsy Ragland
Depauw, IN
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"Thank you very much for your quick turnaround on replacing the battery in my Stylus writer.  It fully charges to 100% now and doesn't drain rapidly.  I also appreciate your gluing my screen to the frame for me.  You have provided great service.
  I am very pleased!"

Linda Bahur
Jarrettsville, MD
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"I love the USB Flippy.  It's great!"

Sharla Bredemeyer
Winters, TX
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"I am really enjoying the USB Flippy.  I have been able to successfully utilize it.  As an official reporter, I have really put it to the test."

Leigh Scarpino
White Plains, NY
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"I love it.  I am so glad I got the USB Flippy Drive installed in my Stentura 8000.  Thank you so much."

Jan Shenk
Westerville, OH
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"I have had Top Cat's USB Flippy Drive in my Stentura 8000 for almost a year now and I love it.  It is really easy to use.

Angie Jimenez
San Antonio, TX
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"I just got my writer back and it's working great!!  'Kudos to the technicians'--they did a great job.  Thanks."

Cynthia Williams
Duluth, GA
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"Just wanted to let you know that my writer writes better than it has in a very long time.  Thanks for your work."

Cheryl Townsley
Spring Branch, TX
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"Thank you very much for the excellent service I've received from your company.  Recently I sent my old equipment to you, and it works beautifully now!  Thank you for your endless patience and outstanding work.  I wouldn't use any other company."

Mary Marcus
Carbondale, IL

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"Wanted to say thanks for fixing my Stentura.  No more clanking noise.  The 'd' key works great.  Thanks."

Fran DiBella
Howell, NJ

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"Thank you so much for your help over the phone trying to help me with a device that was purchased from another company.  I did not know you also sold this same device, and I was unable to 'pair' the device I had bought and was offered no technical support from the previous company.  We were unable to find the problem, as hard as you tried, and I decided to buy a device from you company.  The device came the next day, I loaded the CD, and I was doing realtime!!  Already having the device paired was a wonderful bonus, and I can't tell you how much stress this removes from the 'realtime' experience for me.  Whenever I am looking for anykind of an add-on in the future, I will check with your company first.  Thanks again."

Memra Surles
Summertown, TN

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"TopCat does an awesome job.  There is a company locally,
but I send mine to you."

Deborah Reithmeyer
Lee's Summit, MO

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"I received my machine yesterday.  Your company is the best!!!
Thanks for helping me out as quickly as you did."

Debra Kell
Davenport, IA

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"I wouldn't use anyone else."

Tonya Thompson
San Antonio, TX

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"My writer was knocked over just recently.  I sent it into TopCat Steno for repair and when I got it back, it was like brand-new.  Thank you so much."

Anne Miller
Trussville, AL

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"I just wanted to let you know that my writer arrived safely and how appreciative I am that you went ahead and made the executive decision to replace the clutch and do the repairs even though you could not get in contact with me, and, also, that you updated the software.  I have been wanting that done for so long.  It feels great to have it up-to-date and running great.  Thanks so much."

Teresa Alexander
Belton, TX

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"I've been using the 'Out of the Box' Wireless Realtime for my Stentura and I like it."

Mike Feuer
Silver Spring, MD

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"Thank you for servicing my machine.  I opened up the box and, 'Wow!',  it looked 'brand new'.  Just wanted to give you a heartfelt thank you.  I appreciate your company so much."

Evon Pepin
Wilmington, NC 

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"Good News!  My wireless is now working.  Thank you for your support."

Debbie Harris
St. Angelo, TX 

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"I count on TopCat Steno every year and know that you will work within my window of time and that everything is perfect when I receive my writer back.  I have been using you for about 15 years and don't know what I would do without you.  Thanks!"

Leann Lizza
St. Clair Shores, MI

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"Wonderful job what you did with my machine.  It's working really well.  Thank you for being so thorough in fixing it.  Will use you again."

Sandy Davis
St. Petersburg, FL

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"You guys are so great.  Thank you so much for always being there in a pinch and it always seems to be when its urgent."

Barbara Barron
Germantown, TN

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"I just recently had TopCat Steno clean my machine.  I just want to commend you on your work and service.  I was called several times to make sure I was set up and pleased with what they were doing.  When I received my machine back, I couldn't believe the difference.  It writes wonderfully and feels great.  Thank you, TopCat Steno."

Amy Chapple
Newton, KS  

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"Everybody here swears by you."

Joel Nicol
West Chester, PA

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"I received my Stentura 8000 today and, as usual, you and your staff did a beautiful job.  It's like it's brand new.  Thank you so much.

I am now returning the loaner, which also performed very well during the time I used it." 
Thanks Again,
Barbara Donatelli
Philadelphia, PA

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"My machine feels brand new and I love the felt key covers.  Just wanted to let you guys know you did a wonderful job!  My Stentura is writing better than ever.  I even believe my speed has gotten a little faster since the cleaning and the new felt key covers.  Thanks again!" 
Your repeat customer,
Laura Fant
Mobile, AL

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"Just wanted to thank you for Quadruple A+ servicing you've done on my steno machine.  Not many people take the time to compliment; they take the time to complain, but not to compliment.  So wanted to let you know that my machine is like brand new, as always when I get it back from you."  Thanks,
Paul Williams
Metairie, LA 

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"Thank you for the great service and quick turnaround on repairing my steno machine.  Steno machines endure a lot of wear and tear and mine definitely needed attention.  Thanks too for the added software update which allows me to reopen steno files right from my machine.  I also appreciated the reasonable service rates.  It's nice to sit down to a well-maintained machine again."
Thanks again,
Ginger Jabs
Manassas, VA

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Hello TopCat Steno,
"I just wanted to take a moment to say thank you and let you know how impressed I am with your products and your commitment to service. 

I ordered a Stentura 400SRT from your online store. I needed the machine by a certain date. I appreciate all your good work prepping the machine and sending it to me 2-Day FedEx to ensure I had it on time.

The machine is like-new quality and operates beautifully. The TopCat paper holder you supplied is top notch. The machine, accessories and warranty are a true value.   

You have earned another happy customer. I look forward to continuing to work with TopCat and will be recommending you to fellow students." 
 All the best, 
Will Box 
Fresno, CA

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"Thank you so much, troubleshooting with me while I was at a deposition in San Francisco on Feb. 8th.  You were a GODSEND!  Thank you!!!!"

Dominique Isabeau
Daly City, CA

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"Just wanted to let you know my Flash is writing like a champ!  Ya'll are the best.  I really appreciate the fantastic service and great communication."

Frances Blacha
Dallas, TX

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"Your customer service through all the years that I have been dealing with your company has always been top-notch.  I want you to also know how much it has meant to me through these years whenever you have gone "above and beyond" to work with me and help me out with different problems in whatever way that you could.  So, once again, for your help....AND for your understanding....THANK YOU!"

Eileen Kimmel
Milford, DE

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"I'm using you from now on!"

Beth Campbell
Oklahoma City, OK 

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"Thanks TopCat for a wonderful job done on my writer.  It looks brand new.  I will recommend you to all other court reporters.  You are the best!"

Chris Artman
Atlanta, GA 

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"You all are just wonderful!"

Phyllis Bush
Sequin, TX 

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"Thank you!  Wonderful Job!"

Linda Vaccarezza
Sonoma, CA 

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"You all just serviced my Stentura 8000.  You all are AWESOME!  I don't remember my writer writing this well from the day I got it brand new.  Seriously, for the first time ever I have been able to set my keys to the touch and height that I want, and it is working the way it should be.  I feel like I'll be able to really fly now!  Not to mention, my machine is squeaky clean.  And your service was just way above and beyond.  Thank you so much and, again, you're awesome!"

Dawn Roush
Port Charlotte, FL 

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"Best service I have ever received.  Everyone is so nice and make you feel really special at TopCat.  This was my first time using your company and I will definitely be using you in the future."

Val Thomas
Mesquite, TX

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"I love TopCat Steno.  You fixed my writer and it works great.  I will highly recommend you to all court reporters and I especially LOVE your logo."

Pamela Harrison
Philadelphia, PA 

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"You did an awesome job on my Stentura 8000.  All the keys are adjusted correctly and it feels great.  It is so quiet.  Thanks."

Robin Cox
Hillsboro, MO 

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"Thank you for the over-the-phone support in adjusting my number bar the other day.  It just doesn't want to stay adjusted.  As always, your availability and service is very appreciated.  No one else will compare to you in my book.  Thanks."

Tonya Thompson
San Antonio, TX 
Thank you so much for all your help with my steno machine and for being so patient with me all the times I called you.  ​
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"You have saved me from shipping my writer in on several occasions with your phone support.  Thanks."

Shelley Keeland
Little Rock, AR 

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"Thank you so much for such wonderful service!"

Pamela Mayo Hamel
Dumfries, VA 

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"Thanks for the great job done on my writer.  I have been using your company for 18 years.  You're the best!!!!!"

Brenda Laufer
Jupiter, FL 

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"You are very efficient, friendly and prompt in getting my writer back to me.  Thanks TopCat."

Sarah Cissin
Linthicum, MD 

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"Thanks for doing such a good job on my SmartWriter and sending it back to me so fast.  If I had listened to you in the first place and installed a new disk drive, I would not have had to send it back again.  You always have done a great job for me.  Keep up the good work."

Dennis Johnson
Richmond, VA 

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