"My writer was knocked over just recently. I sent it into TopCat Steno for repair and when I got it back, it was like brand-new. Thank you so much."
Anne Miller
Trussville, AL
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"I just wanted to let you know that my writer arrived safely and how appreciative I am that you went ahead and made the executive decision to replace the clutch and do the repairs even though you could not get in contact with me, and, also, that you updated the software. I have been wanting that done for so long. It feels great to have it up-to-date and running great. Thanks so much."
Teresa Alexander
Belton, TX
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"I've been using the 'Out of the Box' Wireless Realtime for my Stentura and I like it."
Mike Feuer
Silver Spring, MD
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"Thank you for servicing my machine. I opened up the box and, 'Wow!', it looked 'brand new'. Just wanted to give you a heartfelt thank you. I appreciate your company so much."
Evon Pepin
Wilmington, NC
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"Good News! My wireless is now working. Thank you for your support."
Debbie Harris
St. Angelo, TX
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"I count on TopCat Steno every year and know that you will work within my window of time and that everything is perfect when I receive my writer back. I have been using you for about 15 years and don't know what I would do without you. Thanks!"
Leann Lizza
St. Clair Shores, MI
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"Wonderful job what you did with my machine. It's working really well. Thank you for being so thorough in fixing it. Will use you again."
Sandy Davis
St. Petersburg, FL
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"You guys are so great. Thank you so much for always being there in a pinch and it always seems to be when its urgent."
Barbara Barron
Germantown, TN
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"I just recently had TopCat Steno clean my machine. I just want to commend you on your work and service. I was called several times to make sure I was set up and pleased with what they were doing. When I received my machine back, I couldn't believe the difference. It writes wonderfully and feels great. Thank you, TopCat Steno."
Amy Chapple
Newton, KS
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"Everybody here swears by you."
Joel Nicol
West Chester, PA
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"I received my Stentura 8000 today and, as usual, you and your staff did a beautiful job. It's like it's brand new. Thank you so much.
I am now returning the loaner, which also performed very well during the time I used it."
Thanks Again,
Barbara Donatelli
Philadelphia, PA
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"My machine feels brand new and I love the felt key covers. Just wanted to let you guys know you did a wonderful job! My Stentura is writing better than ever. I even believe my speed has gotten a little faster since the cleaning and the new felt key covers. Thanks again!"
Your repeat customer,
Laura Fant
Mobile, AL
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"Just wanted to thank you for Quadruple A+ servicing you've done on my steno machine. Not many people take the time to compliment; they take the time to complain, but not to compliment. So wanted to let you know that my machine is like brand new, as always when I get it back from you." Thanks,
Paul Williams
Metairie, LA
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"Thank you for the great service and quick turnaround on repairing my steno machine. Steno machines endure a lot of wear and tear and mine definitely needed attention. Thanks too for the added software update which allows me to reopen steno files right from my machine. I also appreciated the reasonable service rates. It's nice to sit down to a well-maintained machine again."
Thanks again,
Ginger Jabs
Manassas, VA
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Hello TopCat Steno,
"I just wanted to take a moment to say thank you and let you know how impressed I am with your products and your commitment to service.
I ordered a Stentura 400SRT from your online store. I needed the machine by a certain date. I appreciate all your good work prepping the machine and sending it to me 2-Day FedEx to ensure I had it on time.
The machine is like-new quality and operates beautifully. The TopCat paper holder you supplied is top notch. The machine, accessories and warranty are a true value.
You have earned another happy customer. I look forward to continuing to work with TopCat and will be recommending you to fellow students."
All the best,
Will Box
Fresno, CA
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"Thank you so much, troubleshooting with me while I was at a deposition in San Francisco on Feb. 8th. You were a GODSEND! Thank you!!!!"
Dominique Isabeau
Daly City, CA
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"Just wanted to let you know my Flash is writing like a champ! Ya'll are the best. I really appreciate the fantastic service and great communication."
Frances Blacha
Dallas, TX
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"Your customer service through all the years that I have been dealing with your company has always been top-notch. I want you to also know how much it has meant to me through these years whenever you have gone "above and beyond" to work with me and help me out with different problems in whatever way that you could. So, once again, for your help....AND for your understanding....THANK YOU!"
Eileen Kimmel
Milford, DE
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"I'm using you from now on!"
Beth Campbell
Oklahoma City, OK
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"Thanks TopCat for a wonderful job done on my writer. It looks brand new. I will recommend you to all other court reporters. You are the best!"
Chris Artman
Atlanta, GA
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"You all are just wonderful!"
Phyllis Bush
Sequin, TX
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"Last year I was in the middle of a murder trial when my machine started spitting out fold after fold of paper very rapidly. We had to stop the trial and I called TopCat Steno for help. Jim at TopCat calmed me down, told me what to do and saved the day! I appreciated your help so very much. I just wanted you to know that."
Susan Bateman
Weare, NH
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"Thank you! Wonderful Job!"
Linda Vaccarezza
Sonoma, CA
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"You all just serviced my Stentura 8000. You all are AWESOME! I don't remember my writer writing this well from the day I got it brand new. Seriously, for the first time ever I have been able to set my keys to the touch and height that I want, and it is working the way it should be. I feel like I'll be able to really fly now! Not to mention, my machine is squeaky clean. And your service was just way above and beyond. Thank you so much and, again, you're awesome!"
Dawn Roush
Port Charlotte, FL
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"Best service I have ever received. Everyone is so nice and make you feel really special at TopCat. This was my first time using your company and I will definitely be using you in the future."
Val Thomas
Mesquite, TX
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"I love TopCat Steno. You fixed my writer and it works great. I will highly recommend you to all court reporters and I especially LOVE your logo."
Pamela Harrison
Philadelphia, PA
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"You did an awesome job on my Stentura 8000. All the keys are adjusted correctly and it feels great. It is so quiet. Thanks."
Robin Cox
Hillsboro, MO
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"Thank you for the over-the-phone support in adjusting my number bar the other day. It just doesn't want to stay adjusted. As always, your availability and service is very appreciated. No one else will compare to you in my book. Thanks."
Tonya Thompson
San Antonio, TX
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"You have saved me from shipping my writer in on several occasions with your phone support. Thanks."
Shelley Keeland
Little Rock, AR
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"Thank you so much for such wonderful service!"
Pamela Mayo Hamel
Dumfries, VA
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"Thanks for the great job done on my writer. I have been using your company for 18 years. You're the best!!!!!"
Brenda Laufer
Jupiter, FL
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"You are very efficient, friendly and prompt in getting my writer back to me. Thanks TopCat."
Sarah Cissin
Linthicum, MD
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"Thanks for doing such a good job on my SmartWriter and sending it back to me so fast. If I had listened to you in the first place and installed a new disk drive, I would not have had to send it back again. You always have done a great job for me. Keep up the good work."
Dennis Johnson
Richmond, VA
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"You guys are so smart! I don't know what I would do without you."
Susan Castion
Orlando, FL
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"Thank you TopCat Steno for being so accommodating on repairing my Stentura. You are so willing to help and do whatever it takes to get my writer fixed and working properly."
Barbara Warner
Cranston, RI
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"Thanks Buddy for doing such a good job on my writer."
Mindy Martin
Tallahassee, FL
