To repair and/or service your writer with us, please call our office (985-871-0200) to setup a Work Order or download the Work Order form below.  Just fill out the Work Order form and send it along with your writer.  The Work Order form also gives instructions for packaging, shipping, shipping options and turnaround times.








Professional Writer Cleaning/Tune Up
Writer undergoes pre-diagnostic testing before disassembly.  Writer is disassembled and chemically cleaned with high pressure chemical sprayers in our specially designed power cleaner (using 90 lb. of pressure per square inch in a two-chemical process).  All parts are inspected for general wear.  The writer is then reassembled, lubricating all internal and external mechanical parts.  The upper and lower keyboard pads, stop pads, platen (where applicable) and ribbon advance wheel (where applicable) are replaced.  Electronic circuit boards are pneumatically cleaned.  Diagnostics are performed on realtime, SD receptacles, disk drive (where applicable), battery charging and voltage regulating circuits.  Each electronic key switch is adjusted and tested.  The mechanical assembly is adjusted for letter paper contact, print quality and print alignment (where applicable).  The writer is adjusted to manufacturer’s specifications (unless customer specifies custom adjustments).  The writer then has to pass a 75-point quality control inspection.  Writer is then covered by a nine month limited warranty on mechanism for excessive noise and mechanical adjustments. Any additional parts replaced which are not included in the above description can be replaced for an additional charge.  The additional parts are covered by a nine month limited warranty, which excludes ribbon, ribbon cartridge and ink spool.  Battery chargers and batteries purchased are warranted for 90 days.   Warranties exclude any and all shipping charges.

Luminex...............................................................$320
Diamante.............................................................$320
Passport .............................................................$320
e’lan Mira G1, G2 & A3 ……..…………...............$320
Stentura 6000, 8000 and LX Models …...............$320
Stentura Fusion ………………………..................$320
ProCAT Flash ………………………….................$320
ProCAT Stylus 1 & 2 ………………….................$320
e'lan Cybra ………..…………..………….............$290
Stentura 200SRT, 400SRT, 500 …...…...............$290
Stentura 200 and 400 …………………................$290
Stentura Protégé.…………………….............….. $290
Stenograph Steno-Lectric....................................$290
Stenograph Reporter (Manual) ……....................$290
SmartWriter …………………………….................$350
Xscribe StenoRam III, III+, Ultra …....................$350
MeritWriter ……………………….........................$350
StenoWRITER …………………………................$350
TurboWriter ……………………………..................$350
BaronData Transcriptor ……………....................$350